Performing an in-depth audit of the information on the world wide web and ensure positive reputation of the Co./Client/Brand.
Continuously monitoring /Tracking the reputation of the brand on various outlets, e.g. social media, search engines, blogs & social communities, consumer forums, etc.
Commenting positively on the most influential/negative forums and comments.
Specialize in prevention and repair of the “Online Reputation Threats.”
Utilizing sophisticated Online and Offline Techniques in promoting Positive and Neutral Comments.
Manage all review content; monitor other review content and manage inappropriate content
Track, analyze and make recommendations to account for new or revised content.
Evaluate review and survey data for trends and anomalies.
Coordinate monthly calls with client to review account performance and recommendations.
Analyze online statistics; overall trends and subsets by Sites/Rating/Keywords, identify on-going trends and potential mitigation solutions, Provide daily, weekly and quarterly analysis to clients and senior management.