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Careers / ORM Executive

Kolkata

Job Responsibilities:

  • Ability to propose logical solutions as well as communicate them clearly and effectively.
  • Maintaining daily, weekly, monthly, quarterly and yearly reports.
  • Responding to customer queries and complaints.
  • Monitor trends in social media tools, digital platforms and other applications.
  • Real-time tracking.
  • Fast thinking individual who can create content on a variety of complaints, queries or requests.

Requirements:

  • 0-2 years of experience.
  • Work in rotational shifts.
  • Mandatory work from office.
  • Team player.
  • The ability to collect and analyse data volumes to derive the right insights.
  • Excellent written and verbal communication skills.
  • Strong research skill.
  • Good time management and proficient with MS Office./li>
  • Strong grammatical knowledge and keen attention to detail.
  • Good knowledge about social media platforms.

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