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/ ORM Executive
Kolkata
Job Responsibilities:
Ability to propose logical solutions as well as communicate them clearly and effectively.
Maintaining daily, weekly, monthly, quarterly and yearly reports.
Responding to customer queries and complaints.
Monitor trends in social media tools, digital platforms and other applications.
Real-time tracking.
Fast thinking individual who can create content on a variety of complaints, queries or requests.
Requirements:
0-2 years of experience.
Work in rotational shifts.
Mandatory work from office.
Team player.
The ability to collect and analyse data volumes to derive the right insights.
Excellent written and verbal communication skills.
Strong research skill.
Good time management and proficient with MS Office./li>
Strong grammatical knowledge and keen attention to detail.
Good knowledge about social media platforms.
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